Returns & Exchanges

At https, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for most unused items. Our goal is to make the exchange and refund process as seamless as possible to ensure your retail experience remains top-tier.

1

Initiate Your Request

Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization number.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing